Core Communication
Program Description:
Effective communication is essential to the workplace. Leaders, managers and employees alike have to communicate with a variety of people at all levels of an organization through various media. As a result of this communication training, individuals will develop the tools and techniques they need to increase connectivity and communicate more clearly, concisely and confidently from anywhere at any time. With every program we deliver, we believe in measurable results and are committed to maximizing our clients’ investments. Our communication programs incorporate a variety of techniques to ensure participant engagement. We promote collaboration among learners by integrating real-life workplace challenges and problems.Topics: Management, communication, emotional intelligence, collaboration
Length: 4, 3-hour sessions
Cadence: These sessions can be facilitated in-person (weekly, bi-weekly or monthly), virtually (weekly with shorter sessions), or through multi full-day workshops (consecutive days, weekly, monthly or quarterly).
Course Language: English
Recommended Group Size: 10 to 25
Location: Sessions can be held at your facilities, our team can help you secure a space, or smaller groups can be hosted at our Bethany Beach, Delaware office.
Key Components:
- Pre-Program Survey
- Access to the Nally Learning Hub
- Practical Application assignments after each session, NO BUSY WORK!
Program Sessions:
Be a Communication Catalyst & Strengthening Emotional Intelligence
- Understand what it means to “lead yourself.”
- Define the mindset of ownership.
- Learn how to own intent, actions and inactions.
- Evaluate the model of emotional intelligence as described by Daniel Goleman.
- Learn how to boost emotional intelligence in order to be a more effective leader, manager, and team member.
- Lay the foundation for building strong relationships in the workplace.
- Understand the harmful effects of ineffective communication.
- Examine the three common causes of communication breakdowns.
- Learn how to identify breakdowns when they occur in order to be a communication catalyst.
- Examine the five key considerations used to effectively prepare for a conversation.
- Learn how to tailor your “being” to the situation.
- Understand the difference between giving out information and getting through to someone.
4 Phases of Effective Communication & Reframe Your Thinking (“Filters”)
- Understand the 4Cs: Connect, Communicate, Collaborate and Confirm.
- Master winning techniques to spark successful and positive communications.
- Engage in a role-play conversation.
- Identify how perceptions, i.e., “filters,” influence thinking.
- Examine how filters affect leadership style.
- Learn a proven process to reframe thinking.
- Review key concepts.
- Participants identify top program takeaways and share their commitment to continuous improvement.